Policies

Terms of Service

Effective date: 24 September 2026

These terms explain what you are booking, what you are paying for, and what happens if plans change. They are written in plain language on purpose.

Receive Reiki is operated by me, Norbert Seres, a Florida sole proprietor. I am the service provider and the seller of record for every session booked through this website.

1. Who these terms are between

These terms are an agreement between you (the person booking, referred to as "you") and me, Norbert Seres (referred to as "I" or "me"), who operates the website ReceiveReiki.com and provides the sessions offered on it.

By booking a session, paying for a session, or using this website, you accept these terms. If you do not accept them, please do not book a session.

Three other documents form part of this agreement and should be read alongside it: the Cancellation Policy, the Privacy Policy, and the Wellness Disclaimer.

2. What is provided

When you book, you are reserving the service you selected with me, Norbert Seres, for the time you chose. I provide that service myself. Five services are performed remotely: a Remote Reiki Session (60 minutes), a Personal Energy & Aura Cleansing, a Remote Spiritual Clearing & Protection, a Home & Space Energy Cleansing, and an Animal Reiki Session (60 minutes). Two are performed in person in the Pensacola area: an In-Person Personal Energy & Aura Cleansing and an In-Person Home & Space Energy Cleansing. Each is sold at one fixed price for the whole of the work described on its page; no further stage, report or payment forms part of any service.

Every service except the two in-person services is delivered remotely. There is no call, no video meeting, no camera, no app, and no attendance requirement of any kind. You are not asked to join anything, be online, be reachable, stay awake, or do anything in particular. Remote Reiki is also described elsewhere as distance Reiki, distant Reiki, online Reiki, or virtual Reiki; these terms cover the same thing under any of those names.

Every service is a spiritual-wellness experience: energetic and spiritual work as I understand and practise it. Some people report warmth, tingling, emotion, sleepiness, or other subjective experiences. Experiences vary, no particular experience is required, and no outcome of any kind is guaranteed. No service is medical, psychological, veterinary, legal or financial in nature, and none is a psychic reading or fortune telling.

The in-person services are performed at the address you give when you book, and I travel to you. They are offered throughout the Pensacola area, including Pensacola, Gulf Breeze, Pensacola Beach and Perdido Key, at the fixed prices below. Outside those areas, email hello@receivereiki.com for a quote before booking. The address you give is used to deliver the service and for nothing else; it is handled exactly as the optional private note described in the Privacy Policy. You remain fully clothed throughout, and an in-person service is not counseling, therapy or a reading. By booking one you confirm that you may arrange it for that address.

A Home & Space Energy Cleansing is performed remotely for the home or space at the address you provide when booking. By booking it you confirm that you have the right to arrange it for that home or space.

A human session must be booked by the adult who will receive Reiki. An animal session may be booked by the animal’s adult owner or authorized caretaker.

Human sessions are available to adults aged 18 and over. Animal bookings must be placed by an adult owner or authorized caretaker, who confirms that authority at booking and acknowledges that animal Reiki is a spiritual-wellness service and not veterinary care.

Animal information you provide. An animal booking asks for the animal’s name, the type of animal, a breed or identifying description, and the location where the animal will be during the scheduled session. The owner or authorized caretaker is responsible for providing accurate information, including that location. Animal Reiki does not diagnose, treat, prescribe for, or replace veterinary care. The full scope is set out in the Animal Wellness Disclaimer, which forms part of these Terms. The same cancellation and refund policy applies to human and animal sessions.

I speak English and Hungarian; the website and automated booking emails are currently provided in English.

3. Scope of the service

Receive Reiki provides spiritual-wellness Reiki sessions, energy cleansing, spiritual clearing and home cleansing. The complete scope of every service is set out in the Wellness Disclaimer, which forms part of these Terms. By booking, you confirm that you have read it.

If you are in crisis or need urgent help, contact your local emergency service or a qualified professional. Booking a session is not a way to obtain urgent help, and I do not monitor bookings or messages for emergencies.

4. Eligibility

• Human sessions are available to adults aged 18 and over. Animal bookings must be placed by an adult owner or authorized caretaker. By booking, you confirm you are 18 or older.
• I speak English and Hungarian. The website and automated booking emails are currently provided in English.
• Online booking is currently available to clients in the United States.

I may ask you to confirm your eligibility, and I may decline or cancel a booking that does not meet these conditions. Where a booking is cancelled for that reason, section 8 applies.

5. Booking and payment

Sessions are prepaid. Prices are in US dollars and are charged in advance:

• Remote Reiki Session, 60 minutes: $97
• Personal Energy & Aura Cleansing: $197
• Remote Spiritual Clearing & Protection: $447
• Home & Space Energy Cleansing: $557
• Animal Reiki Session, 60 minutes: $97
• In-Person Personal Energy & Aura Cleansing, Pensacola area: $350
• In-Person Home & Space Energy Cleansing, Pensacola area: $950

Each price is for one session of that service. No package, subscription, membership or introductory rate is offered. After a remote session I tell you what I recommend next and roughly when; after an in-person session I say the same thing in person. Either way it is guidance, and booking it is entirely your choice.

Confirmation. A booking is confirmed only once payment succeeds. Until then, no time is held for you. Your confirmation is sent by email, with preparation instructions and a calendar file.

Card details. Payment is processed by Stripe. Your card details are handled by Stripe and are never seen, collected, or stored by this website or by me.

Times and availability. Sessions are available every day between 1:00 PM and 9:00 PM US Central Time. Times are shown to you in your own timezone, and you can change the timezone if your device detects the timezone incorrectly. You may book up to 90 days ahead, and at least 2 hours before the start time. The same applies to the two in-person services.

Taxes. Prices are shown as charged. Any tax that applies to you personally is your responsibility.

Tipping. At checkout you may add an optional tip. No tip is the default and is already selected; leaving it that way is an ordinary choice and changes nothing about the session. If you would like to add one you can choose 10%, 15% or 20% of the service price, or enter your own amount. A tip is charged as a separate line on the same payment, and is available for human and animal sessions alike. It forms part of the amount you paid for every refund calculation in section 6.

6. Rescheduling and cancellation

The Cancellation Policy is the authoritative document on this subject. The summary below is provided for convenience; where the two differ, the Cancellation Policy applies.

The windows are measured against the session's current start time. If the booking has already been moved, each rule above applies to the time it stands at now, not the time originally booked. And once a late change has been used, the booking is permanently non-refundable: moving it further into the future does not put it back inside the first row.

How an eligible refund is issued. When you cancel at least 24 hours before the start time, you are shown the amount paid, the payment-processing cost, and the refund before you confirm. Once you confirm, the refund is sent to your payment provider and you are emailed the same figures. If the exact amount cannot be confirmed at that moment, the cancellation is still recorded with that date, the refund is reviewed by hand, and you are emailed once it has been sent. The time it then takes to reach your account is set by your bank or card issuer, not by me.

Cancelling and rescheduling. You may cancel from the booking-management page (the private link in each confirmation email) or by email to support@receivereiki.com, and you may reschedule from the booking-management page. For a cancellation made on the booking-management page, the applicable rule is evaluated at the moment you confirm the cancellation. For a cancellation requested by email, it is evaluated at the time I receive your email, not the later time at which I process it. After processing, I send you a confirmation showing the exact refund amount, if a refund applies.

The processing cost. When a customer cancels an ordinary booking, the payment processor's cost for taking the original payment is not recoverable. That actual nonrecoverable cost is deducted from the amount refunded.

Tips. A tip is optional and may be added when you book. It forms part of the same single payment, so it is part of the amount paid for every purpose in this section: it is included in what an eligible cancellation refunds, and included in full when I cancel. It is not refunded separately and is not treated as a non-refundable purchase.

If I cancel. If I cancel a session, you receive a full refund of the amount you paid, including any tip, with the processing cost absorbed by me, or, if you prefer, a free reschedule at a time you choose. The choice is yours. The timing rules above govern only what you may do; they do not limit this.

Duplicate charges and technical failures. If you are charged twice, or a technical failure prevents a booking being fulfilled, you receive a full corrective refund with the processing cost absorbed by me. Unlike a routine cancellation refund, a corrective refund may be initiated automatically, so that a payment is never held for a session that cannot take place. How quickly it appears still depends on your bank or card issuer.

7. Your responsibilities

• Give an accurate email address. Your confirmation, preparation instructions, calendar file, and any message about your booking are sent by email. If the address is wrong, those messages will not reach you.
• Choose a time when you can be reasonably still, or at least safe. You do not have to lie down, stay awake, or stay still — but please do not book a session for a time when you will be driving, operating machinery, or doing anything else where becoming drowsy or inattentive would be unsafe.
• Book only for the correct receiver. A human session must be booked by the adult who will receive Reiki. An animal session may be booked by the animal’s adult owner or authorized caretaker.
• Keep your own care in place. A session is not a reason to stop, delay, or change anything a qualified professional has advised.

8. Acceptable use, and declining a booking

Please use this website and the booking system lawfully and in good faith. Do not attempt to interfere with, overload, probe, or gain unauthorized access to the site or the booking system; do not make bookings you do not intend to keep; do not send abusive, threatening, or harassing messages; and do not resell a session.

I may decline or cancel a booking at my discretion, for example where these terms have not been met, where a booking appears fraudulent or automated, or where I am unable to provide the session. Where I decline or cancel a booking, you receive a full refund of the amount you paid, including any tip, with the processing cost absorbed.

9. Intellectual property

The content of this website, including the text, images, photographs, design and code, belongs to me and is protected by copyright. You are welcome to read it, print it, and share links to it. Please do not copy, republish, or reuse it commercially without written permission.

I use the names Receive Reiki and ReceiveReiki.com as the trading name and website through which I offer and schedule sessions.

10. Disclaimers and limitation of liability

Sessions and this website are provided as described, without any promise of a particular result. Please read the Wellness Disclaimer, which forms part of these terms and sets out in full what Reiki is and is not.

I will take reasonable care to provide each session at the time reserved, and to keep this website and the booking system working. I cannot promise that the website will always be available or entirely free of error.

To the fullest extent permitted by law, I am not liable for indirect or consequential loss, or for any decision you make about your health, work, or personal life following a session. Where I am found liable in connection with a session or with this website, that liability is limited to the amount you paid for the session concerned.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for fraud, and nothing in them affects any consumer rights you have under applicable law.

11. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute arising from them or from a session will be brought in the state or federal courts located in Florida, and you and I each agree to that.

If any part of these terms is found unenforceable, the rest continues to apply.

12. Changes to these terms, and how to contact me

These terms may be updated from time to time — for example if the offer, the booking process, or the law changes. The effective date at the top of this page always shows the current version. A change does not alter the terms that applied to a booking already confirmed before the change was published.

Questions about these terms can be sent to support@receivereiki.com, or through the contact page.